Vacancies

 

JOB DESCRIPTION

Customer Service and Office Administrator

Reporting to: Finance and Operations Controller

 

Responsibilities:

  • Daily copying, filing, scanning and archiving of invoices.
  • Processing and filing daily point of sale receipts/credit card transaction summary details/PODs
  • Processing of customer orders and returns
  • Assistance with purchase ledger - distribution of invoices & matching invoices/delivery notes, statement reconciliation, BACs filing
  • Receipts of deliveries and assistance with warehouse tasks on occasion, including inventory count and assembly of specific test products
  • Communicating effectively with internal and external bodies to resolve queries
  • Stationary and facility orders for the office, including helping with daily post and reception
  • Support with process improvements and ad hoc general office tasks


Essential Qualifications:

  • Experience within an office environment
  • Strong customer service focus and communications skills
  • Experience with Microsoft Products (specifically Excel)
  • Excellent attention to detail and good organisation skills
  • Enthusiasm and energy to work collaboratively with colleagues in a small office

 

Desired

  • A degree in business or psychology will be an advantage
  • Experience using MS Dynamics Navision a plus

 

Please send applications to accounts@hogrefe.co.uk